Last Updated: 18 February 2026
CHAIRS Global is committed to protecting your personal information and maintaining the level of confidentiality expected within a senior professional community.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our platform, website, and related services (the “Services”). By using the Services, you acknowledge the practices described in this policy.
1. Our Privacy Commitment
CHAIRS Global operates as a high-trust, invitation-based environment for board chairs and senior governance professionals. We apply data minimisation principles and collect only information reasonably necessary to operate the platform, support membership, and deliver Services securely and effectively.
Privacy is treated as a governance matter within CHAIRS Global. Discretion and professional confidentiality underpin our approach to data handling.
2. Information We Collect
The types of information we collect include:
Personal, Professional and Account Information
Information about your identity, professional background and contact data. This may include your name, email address, professional role, organisation, biography, photographs, LinkedIn profile, and other identifiers relevant to your membership and our Services.
Authentication Information
Usernames, encrypted passwords, multi-factor authentication credentials, and login activity.
Payment Information
Payments are processed by secure third-party providers. We do not store complete credit card numbers.
Technical and Usage Information
IP address, browser type, device identifiers, operating system, and interaction data used to maintain platform performance, security, and user experience.
Member Contributions
Information voluntarily provided through interviews, surveys, events, forums, peer consultations, or other participation in CHAIRS Global activities.
Sensitive information
We will not collect sensitive information (which may include certain opinions, beliefs, professional associations and memberships) without your consent.
We collect this information in a variety of ways including:
- Directly (e.g. the information you provide to us when you become a member)
- Indirectly (e.g. the information you provide when interacting with our Services)
- From third parties (e.g. details of how you use our platform from our partners)
- Publicly available sources (e.g. information from professional networking sites)
3. How We Use Personal Information
We collect and use your personal information to:
- Provide and manage membership access and authenticate identity
- Operate, maintain, and improve the platform
- Personalise content, connections, and resources
- Facilitate professional networking
- Communicate service-related updates
- Support governance research and professional insights
- Ensure platform integrity and prevent misuse
- Comply with legal and regulatory obligations
4. Artificial Intelligence and Data Processing
We may use artificial intelligence (AI) and machine learning tools, including those used or provided by third parties, in our business operations and provision of Services. Among other things, these tools help enhance platform functionality, generate aggregated governance insights, and improve user experience.
Safeguards include:
- Anonymisation of personal identifiers prior to research processing where practicable and appropriate
- Aggregation standards designed to prevent re-identification
- Human review of AI-generated outputs used in publications or research
- No fully automated decision-making affecting membership rights
- Clear identification of AI-generated content where presented
- We do not use member personal information to train public generative AI models.
Members may opt out of having their contributions used for AI-powered research and insights generation. Security and fraud-prevention processing cannot be opted out of.
5. Confidentiality and Attribution
Non-attribution is the default. Member contributions used to inform research, commentary, or shared insights are anonymised unless explicit permission for attribution is granted.
We do not disclose non-public identifiable member perspectives, organisational affiliations, or board relationships without consent unless required by law.
6. Aggregated and De-Identified Information
We may create and use aggregated or de-identified information for benchmarking, research reports, governance trend analysis, and thought leadership. Such information is processed in a manner that aims to prevent reasonable re-identification.
7. Disclosure of Personal Information
We may disclose information to:
Trusted Service Providers
Including hosting providers, payment processors, analytics platforms, and communication services operating under strict confidentiality obligations.
Legal and Regulatory Authorities
Where required to comply with applicable laws or enforce legal rights.
Business Transfers
In connection with potential mergers, acquisitions, or restructuring, subject to equivalent privacy protections.
Professional Advisors
Lawyers, auditors, and other advisers bound by confidentiality obligations.
We do not sell, rent, or commercially trade personal information.
8. Data Storage and Security
We implement administrative, technical, and organisational safeguards to secure the information we collect. This includes:
- Encryption in transit and at rest
- Access controls and authentication protocols
- Security testing and monitoring
- Incident response procedures
- Secure development practices
No system can guarantee absolute security. The exchange of information is carried out at Member risk. Members are responsible for safeguarding their account credentials.
9. International Data Transfers
CHAIRS Global serves members across jurisdictions. Personal information may be stored or processed outside your country of residence.
We are committed to appropriate safeguards for international data transfers and compliance with relevant privacy laws including the Australian Privacy Act 1988 and (as applicable) international frameworks such as the GDPR.
10. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Anonymised research contributions may be retained for governance research, insights and archives.
Members may request deletion of personal information, subject to legal and operational requirements.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information we hold
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing
- Withdraw consent where applicable
- Opt out of non-essential communications
- Opt out of AI research processing as described above
Requests may be submitted using the contact details below. Identity verification may be required.
12. Cookies and Similar Technologies
We use cookies and related technologies to support functionality, security, and analytics. You may adjust browser settings to manage cookie preferences; however, disabling certain cookies may limit platform functionality.
13. Policy Updates
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be communicated via email or platform notice. Continued use of the Services constitutes acceptance of the updated policy.
14. Contact
If you have questions or complaints in relation to anything raised in this policy, please contact us using the email below. We will investigate any concerns you have and respond accordingly. If you are not satisfied with our response, you may contact the relevant privacy regulator.
CHAIRS Global Email: chairs@chairsglobal.com